Building Retrofit Plan

When planning to improve the energy efficiency of your home it can be confusing to navigate the variety of technologies, grants and funding programmes. In November 2024 ReFLEX launched the pilot of our new Building Retrofit Plan service, to support homeowners and businesses to decarbonise affordably with measures such as insulation, heating, solar and batteries.

Our expert team will assess your property to understand how you use energy, what aspects of your home can be and should be upgraded, and what low carbon technologies that could improve your home. We will then provide you with a plan recommending what retrofit measures to do and the order to do them in to make sure you qualify for any funding options available.

We provide two different levels of property assesment so you can choose how in depth an evaluation you need and what budget works for you.

During the pilot stage this winter we will be offering discounts of up to 50%. The pilot discount is funded by Innovate UK as part of the Rural Energy Hubs project and it will support discounts for between 32 and 60 properties depending on the level of service selected by customers. This discount is on a first come first serve basis, so get in touch quickly if you are interested.

Our prices during the pilot stage:

• Building Retrofit Plan £295 (discounted from £595)
• Energy Performance Certificate Plus £235 (discounted from £335)
• Energy Performance Certificate £170

What's included in each of the services:

• Building Retrofit Plan

  The Building Retrofit Plan is our most in depth service for evaluating your home energy use, retrofit options and the potential funding options you may qualify for.

  What's involved

  This service starts with an assessment of your property by one of our expert surveyors. This typically will take about half a day, depending on the size of your property. The survey will include:

  • Full Energy Performance Certification survey
  • Retrofit Assessment and condition report
  • FLIR Thermal Imaging
  • Ventilation Assessment
  • Indoor Air Quality Assessment
  • Radon testing if you live in a high risk area.

  After the survey our surveyor will use the data gathered to do in depth evaluation of your property and then create a detailed Building Retrofit Plan for you. Your plan will include:

  • Detailed 3D Plan Drawings of your property that meet RdSAP requirements, so you can provide them to installers when seeking quotes for work.
  • FLIR Thermal Images showing where heat loss is occurring throughout your property, so new energy efficiency measures are sure to target problem areas.
  • Energy Performance Certificate providing your home with its official EPC rating, which can then be used to determine funding options and grants that you may qualify for.
    • We can do an EPC before retrofit and then a follow up EPC to upgrade your property’s EPC rating after the work is complete.
  • Calculations of the thermal performance of your home to help assess the best options for insulation and heating measures.
  • In depth analysis and options appraisal of the types of heat and power measures that would be suitable for your home.
  • Analysis of grant funding and/or affordable finance that you may qualify for including details of the organisations that would undertake this work for you.
  • Radon advice if you live in a high risk area.
  • Routemap of recommendations for the measures to retrofit your home. This will include the technology to use for heat, renewable generation, energy savings and insulation, finance and grant options, and vitally the order in which to undertake the work so that you can access all of the funding you may qualify for.
    • E.g. If you install solar and batteries before you insulate, then this could increase the EPC rating of your home to a level where you may no longer qualify for insulation grant funding.

  One of our surveyors will do a consultation with you after you receive your BRP, to talk through the plan with you and refer you on to installers and programmes that can get the work underway.

• Energy Performance Certificate Plus

  The ECP Plus service will undertake a full Energy Performance assessment of your property and will also including additional measures and a plan recommending measures to retrofit your home.

  What's involved

  This service starts with an assessment of your property by our expert surveyor. This typically will take about 2-3 hours, depending on the size of your property. The survey will include:

  • Energy Performance Certification survey
  • Retrofit Assessment

  After the survey our surveyor will use the data gathered to do in depth evaluation of your property and then create an EPC Plus plan for you. Your plan will include:

  • Floor Plan Drawings of your property that meet RdSAP requirements, so you can provide them to installers when seeking quotes for work.
  • Energy Performance Certificate providing your home with its official EPC rating, which is then used to determine funding options and grants that you may qualify for.
  • Options appraisal of the types of heat and power measures that would be suitable for your home.
  • Analysis of grant funding and/or affordable finance that you may qualify for including details of the organisations that will undertake this work for you.

  One of our surveyors will do a consultation with you after you receive the EPC Plus report, to talk through it with you and refer you on to installers and programmes that can get the work underway.

• Energy Performance Certificate

  The EPC service will undertake a full Energy Performance assessment of your property and provide you with an Energy Performance Certificate.

  What's involved

  This service starts with an assessment of your property by our expert surveyors. This typically will take about 1-2 hours, depending on the size of your property. The survey will include:

  • Full Energy Peformance Certification survey

  After the survey our surveyor will provide you with

  • Energy Performance Certificate providing your home with its official EPC rating and lodge the certificate.

  The EPC will include standardised assessments and recommendations of the types of energy efficiency measures you could undertake to improve the EPC rating and energy performance of your home.

  Our customer team can refer you on to installers and programmes to support you to undertake these measures.